FAQ

How can I track the status of my package?

When your order ships, you will receive a confirmation email containing tracking information.

From the shipping email confirmation, click on the blue ‘Track My Order’ button. This will take you directly to the shipping carrier’s website, where you can follow the progress of your shipment(s).

From this page, you may also provide your mobile phone number to sign up for text messaging alerts to get updates about your delivery.

How do Shipping delays affect my order's shipping Timeline?

All orders made during this time will experience delays. Please look for estimated delivery dates at checkout and in your order confirmation email. We will work to ship your purchase as soon as order fulfillment resumes. When your order ships, you will receive an email with your shipping confirmation, invoice, and tracking number(s).

Thank you for your loyalty, patience, and love of A Beautiful Closet.

Can I cancel or make changes to a recently placed order?

Once you place an order at Abeautifulclosetdc.com, there is a limited period of time before your order is fully processed that you will be able to cancel your order. If the cancel option is available, you will find a button next to your order on the order tracking page.   For assistance, please call a Customer Assistance representative at 202-488-1809.