We accept refunds and exchanges.
We will gladly exchange or refund the full amount of regular priced items to the original tender (credit card) for unworn items that are returned with 14 days of the ship date on your invoice and accompanied by the original receipt and returned in their original packaging. Please note items must be in new condition, unworn and have the tags attached to be accepted as a return. Please note that if 14 days have lapsed we will not be able to give you a refund or exchange.
You will receive an e-mail notification upon receipt of your merchandise and a subsequent e-mail upon completion of the return processing indicating whether your return is approved or rejected. Once approved, your credit card account will be credited upon processing of the return items and the credit should appear on your next statement.
Late or missing refunds
If you haven’t received a refund yet, please contact your credit card company or check your bank account. It may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund, please contact us at Abeautifulclosetdc@gmail.com.
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ABeautifulclosetdc@gmail.com and send your item to:
A Beautiful Closet Boutique,
20 District Square, SW
Washington DC. 20024
To return your product, you should mail your product to:
A Beautiful Closet Boutique
20 District Square SW,
Washington DC 20024
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. For exchanges, the cost of return shipping will be charged to your credit card.